Privacy Policy

The Witches Cottage is an independent business and has no relationship what so ever with any other legal entity, business or organisation. This privacy policy will explain how The Witches Cottage uses the personal data we collect from you when you use our website.

 Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?

The Witches Cottage collects the following data:
Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide The Witches Cottage with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
The Witches Cottage may also receive your data indirectly from the following sources:
Facebook, Instagram

How will we use your data?
The Witches Cottage collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
The Witches Cottage will never share your data with any other company, organisation or legal entity. When The Witches Cottage processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?
The Witches Cottage securely stores your data at:
Its Registered address.
The Witches Cottage will keep your Name, Address and Telephone Number for up to five years. Once this time period has expired, we will delete your data.

Marketing
The Witches Cottage would like from time to time to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop The Witches Cottage from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please  let us know via email. cottageofwitches@gmail.com

What are your data protection rights?
The Witches Cottage would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The Witches Cottage for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that The Witches Cottage correct any information you believe is inaccurate. You also have the right to request The Witches Cottage to complete the information you believe is incomplete.
The right to erasure – You have the right to request that The Witches Cottage erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that The Witches Cottage restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to The Witches Cottage processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that The Witches Cottage transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email. cottageofwitches@gmail.com

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit www.allaboutcookies.org 

How do we use cookies?
The Witches Cottage uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

Functionality – The Witches Cottage uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – The Witches Cottage uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites
The Witches Cottage website may from time to time contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
The Witches Cottage keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st Jan 2021.

How to contact us
If you have any questions about The Witches Cottage privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: cottageofwitches@gmail.com

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that The Witches Cottage has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. 

Call them on  0303 123 1113